Who we are

Suggested text: Our website address is: https://aqabaleadersdive.com.

Comments

Suggested text: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string, to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Images : A form is required to be completed before commencing any activity, giving you the option to grant or deny permission for us to use your media on our platforms. If you choose not to upload, the system will ensure that none of your images are utilized by us.

Cookies

Suggested text: If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Refund and Return Policy

This refund policy is applicable to all services provided by Aqaba Leaders Dive Center through: • https://aqabaleadersdive.com (Hereinafter referred to as “ALDC”).

Our refund policy does not impact your statutory rights.

  1. DIVING PACKAGES Users may request a full refund for diving packages if the services are not utilized within 24 hours of the purchase. The refund request must be submitted within 24 hours of the package purchase. To request a refund, please send the request through our contact information. Refunds do not apply to on-demand purchases.
  2. PRIVATE DIVING SESSIONS Clients booking private diving sessions may request a refund within 1 day of making the reservation. If the refund request is made within the 24 hours leading up to the scheduled session, a refund cannot be provided. Private diving sessions are subject to the terms outlined in the respective service contract.
  3. REFUND PROCESSING Once a refund has been requested in the mentioned cases, it may take up to 5 working days to process. The refund will be issued through the original payment method or as agreed upon between the user and ALDC.
  4. CONTACT US For any questions or concerns regarding this refund policy, please reach out to us through our contact page or the information provided below. Aqaba Leaders Dive Center Email: info@aqabaleadersdive.com